Terms & Conditions

A legal disclaimer

Effective Date: 12/01/2025

SMS Terms of Service

By opting in to receive SMS messages from Defyne – VN Payments (“Defyne”, “we”, “our”, or “us”), you agree to the following SMS Terms & Conditions.

Types of SMS Messages

By providing your consent, you may receive SMS messages related to:
• Merchant application and onboarding updates
• Account or payment processing notifications
• Appointment or follow-up reminders
• Customer service and support communicationsSMS messages are service-related only and not promotional marketing messages.

Message Frequency
• Message frequency may vary depending on account activity, service needs, or customer interaction.

Message & Data Rates
• Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions
• You may opt out of receiving SMS messages at any time by replying STOP to any message.
• After opting out, you will no longer receive SMS messages from us unless you opt in again.

Help & Support
• For assistance, reply HELP to any message
• Or visit our website:
https://www.defynevnp.com

Privacy

Your privacy is important to us.
• We do not sell or share your personal information for marketing purposes
• SMS consent is not shared with third parties or affiliates Please review our Privacy Policy at:
https://www.defynevnp.com/privacy-policy

Changes to SMS Terms

We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.